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Legal & Policies

Return & Refund Policy

Last updated: July 2026

Prepp AI is a digital service — there is nothing to physically return. This policy explains when a refund is possible and how to request one.

Aarambh (₹29 / 1 day)

Given the very short 24-hour access window, Aarambh subscriptions are non-refundable once activated.

Pragati (₹69 / 7 days)

Refundable within 24 hours of purchase if you have not used more than 5 AI requests.

Utkarsh (₹169 / month)

Refundable within 3 days of purchase if you have used less than 20 AI requests, or in case of a verified service outage on our side.

How to request

Email preppai.in@gmail.com from your registered email with your transaction ID and a brief description. We respond within 2 business days.

Refund timeline

Approved refunds are credited to the original payment method within 7–10 business days.

Non-refundable cases

  • Violation of Terms of Service.
  • Requests raised after the plan has expired.
  • Change of mind after significant usage.

Questions about this policy?

Our support team responds within 24 hours on business days.

preppai.in@gmail.com